Explore BigWave
Less Chasing. More Doing.
Twelve ways BigWave takes the busywork out of running a field service business.
Know what you own
From a customer spreadsheet to a single platform: how BigWave turns every device into one asset record, with its location, condition, documents and custom fields, and auto-schedules the maintenance.
BigWave Asset Management
Know what you own, where it is, and what shape it's in.
Set up the catalog
Define an Asset Type
An Asset Type defines a class of things you track, like a Pin Pad or a Distribution Transformer. Each installed unit becomes one asset under it.
any type of asset can be defined
Or load them in bulk
Import a spreadsheet
Got a customer list of 1,000 devices? Import the entire list in a single operation: custom fields and locations included.
Import/Export Center: one operation!
One record per asset
Every asset lives in one place
Each asset is assigned a location and carries all of its own data, stored at a customer site or in a company warehouse.
What BigWave knows about every asset
Open any asset and the full picture is there: nothing scattered across spreadsheets.
Where it is
Located at a Site or down to a Warehouse → Area → Shelf. Know where every asset sits.
What shape it's in
Photos and videos capture each asset's real condition: proof, not guesswork.
Documents
Upload any files for the asset: pictures, manuals, warranties, kept on the record.
Custom fields
Define fields specific to each asset type: serial numbers, models, firmware, whatever you track.
Location history
Every move is recorded with a date and notes, so you can trace where an asset has been over its life.
Audit trail
Every change is captured for data integrity and compliance: a full record of who changed what.
all asset data in one view! No more community spreadsheets, just one source of truth for every asset you manage.
Put assets to work
Auto-schedule maintenance
Set the first maintenance date and BigWave generates the work orders from there. Assets at the same site are scheduled on one visit, saving travel costs.
Fixed Date
Next visit a set number of days after the last scheduled date: yearly, monthly, or N days.
Finished Date
Next visit counted from when the last work order is closed; recalculates if it reopens.
Built in: generates work orders groups same-site assets Days Prior lead time
The payoff
Total visibility: for you and your customers
Know what you own, where it is, and what condition it's in, all in one view. Your customers can log in and view their own assets too. Save time, save money, stay compliant.
Customer self-service login Data integrity Compliance-ready
Track every asset on one platform
See how BigWave turns every device into one asset record, with its location, condition, documents and custom fields, and auto-schedules the maintenance. Start your free 30-day trial.